We are a mixed billing practice. This means that there is an out-of-pocket fee for certain consultations and procedures. Whereas some are Bulk billed.
The following patients are currently bulk billed:
- Children under 16 years of age
- DVA Gold Card holders
- Aged Pension Card holders
For fees of other consults and procedures, please contact our receptionists for a detailed schedule of our fees.
* SUNDAY FEE: PLEASE NOTE THAT ALL CONSULTS FOR ALL PATIENTS ARE PRIVATELY BILLED ON SUNDAY.
Out-of-pocket cost remains the same as for weekdays.
As the Medicare rebate is higher on Sundays, the total fee will be slightly higher, but your out-of-pocket cost remains the same.
MyMedicare is a voluntary patient registration system that aims to formalise the relationship between patients, their general practice, general practitioner (GP) and primary care teams.
You can now register for MyMedicare in the following ways:
- Start the registration process in your Medicare Online Account or Express Plus Medicare Mobile app. Practice staff will then accept the registration in the MyMedicare system.
- Fill out a registration form and provide it to your practice. By signing the form, you are giving consent to participate in MyMedicare. Practice staff will then complete the registration in the MyMedicare system.
For more information, please visit https://www.health.gov.au/our-work/mymedicare/patients
| Consultation Fees | |||||
|---|---|---|---|---|---|
| Consultation | Fee | Medicare Rebate | Out of Pocket | HCC Holder Fee | HCC Out of Pocket |
| Brief* | $49.60 | $19.60 | $30 | $39.60 | $20 |
| Standard <20 mins * | $87.85 | $42.85 | $45 | $72.85 | $30 |
| Long 20-40 mins | $127.90 | $82.90 | $45 | $112.90 | $30 |
| Prolonged > 40 mins | $ 167.15 | $ 122.15 | $45 | $ 152.15 | $30 |
* Includes Telehealth
* HCC (health card holder fold)
| Sunday Fees: | |||||
|---|---|---|---|---|---|
| Consultation | Fee | Medicare Rebate | Out of Pocket | HCC Holder Fee | HCC Out of Pocket |
| Brief | $73.00 | $33.00 | $40 | x | x |
| Standard <20 mins | $100.80 | $55.80 | $55 | x | x |
| Long 20-40 mins | $150.70 | $95.70 | $55 | x | x |
| Prolonged > 40 mins | $189.20 | $134.20 | $55 | x | x |
Cancellation Fee $30
*For fees of other consultations and procedures, please talk to our friendly receptionists. You can reach us at (02) 4208 0100.
*Treatment room/ procedure fees apply to all patients.
*SUNDAY FEE
PLEASE NOTE THAT ALL CONSULTS FOR ALL PATIENTS ARE PRIVATELY BILLED ON SUNDAY.
Out-of-pocket cost remains the same as for weekdays.
As the Medicare rebate is higher on Sundays, the total fee will be slightly higher, but your out-of-pocket cost remains the same.
CANCELLATION POLICY
If you are unable to attend a scheduled appointment, please contact us.
- We require at least a 2 hours notice for cancellation of an appointment.
- A fee of $30 will be charged for short notice for cancellation or nonattendance of a scheduled appointment. This applies to all patients.
Please note that this fee is not eligible for the Medicare rebate.
TELEHEALTH
This is only available for patients of the practice.
After the Telehealth consultation, the doctor may advise you to attend the practice in person for a face-to-face consultation. This will be at the discretion of the doctor.
Telehealth consults are privately billed.
TREATMENT ROOM/ PROCEDURE FEES
These are billed privately to all patients. Please contact our receptionist for the detailed fee schedule.
MEDICARE SAFETY NET
Medicare safety nets help to reduce your out-of-pocket costs for doctor visits and some tests and scans.
How does this work?
Once you have reached a certain amount of out-of-pocket costs (threshold) in a calendar year, Medicare will give you a higher rebate.
If you are enrolled in Medicare, you are eligible for Medicare safety net. There is no separate registration for this.
However, if you register as a family or a couple, your out-of-pocket costs will be combined. Thus you would reach the threshold much sooner. This requires a separate registration via Medicare.
Currently, the threshold (out-of-pocket cost you need to spend in a calendar year in order to receive the higher rebate) is $ 2414 ( Everyone in Medicare) and $770.30 (concession card holders).
If you have more questions about this, please visit the Services Australia website.
PATIENT COMMUNICATION
Telephone calls – Our GPs are kept busy consulting with patients and it is often not possible to receive or return patient calls. As most issues are best dealt with in consultation with your GP, we encourage you to discuss your concern, face to face, at a convenient time. Please inform our reception staff if your call is regarding an urgent medical problem . For any emergency, please dial 000.
SMS reminders – The practice uses hot doc online booking system. It will send you a text to confirm your appointment by SMS prior to your appointment (for patients with a valid mobile number). We also send non-urgent SMS clinical reminders to your mobile phone.
Emails – We are not encrypted to send or receive other information via email without prior patient consent.
RESULTS
Your doctor will advise when your results will become available. Results will not be given out over the telephone (except via a booked tele consult), or online due to privacy regulations. Please make an appointment to find out your results and what they mean for your care.
Our hot doc booking system, will advise via SMS when a non-urgent appointment should be made. Please understand that the doctor who requested the tests is in the best position to interpret the test results and the potential impact for their patient.
RECALL AND REMINDERS
Our practice is committed to preventative care. We routinely send appointment recall and reminders via SMS for best patient care.
APPOINTMENTS
- Our appointment system caters for urgent, non-urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, we have longer appointments available.
- Procedures and childhood immunisations will require a longer consultation.
- For childhood immunisations, please call the reception to book the appointment.
- Telephone appointments: Telephone appointments are available for those who have visited the practice within the last 12 months for a face-to-face consultation.
- A private consultation fees applies to all tele consults.
Please advise reception if you believe you require an urgent appointment.
INTERPRETER SERVICE
An interpreter service is available for those who do not speak English. Please advise reception if you require an interpreter for your consultation. Our doctors also speak Urdu and Farsi.
TSMP POLICY FOR DRUGS OF DEPENDENCE:
- Schedule 4 ( S4) and Schedule 8 ( S8) medications will not be prescribed at the first consultation.
- At further consultations, it will be at the discretion of the GP based on their clinical assessment.
- This will also require medical records from previous treating GP and non-GP specialists. It will still be at the discretion of the TSMP GP if they find it clinically appropriate to continue the medication.
- The health and wellbeing of the patients is our priority thus all steps are taken to ensure their safety. Your GP will assess you and manage your health with evidence-based medicine.